Country Gentlemen Plumbing

The collective reviews indicate a clear trend of disappointment with Country Gentlemen Plumbing. Key issues identified include:Reliability and Professionalism: Numerous reviews highlight a consistent pattern of missed appointments and lack of communication. Customers express frustration not only over scheduled visits that never occurred but also over the inadequate responses from the company when ... Read more

The collective reviews indicate a clear trend of disappointment with Country Gentlemen Plumbing. Key issues identified include:Reliability and Professionalism: Numerous reviews highlight a consistent pattern of missed appointments and lack of communication. Customers express frustration not only over scheduled visits that never occurred but also over the inadequate responses from the company when these issues are raised.Quality of Work: A major point of contention is the quality and craftsmanship of plumbing installations. Customers describe poor workmanship, such as the replacement of existing plumbing with inferior materials and construction methods that appear unreliable. In some cases, this resulted in multiple leaks requiring the customers to undertake repairs themselves.Customer Service and Response: There is a strong sentiment that the company's customer service is lacking. Customers note feeling dismissed by company representatives when raising concerns about completed work. Specifically, instances of rudeness and lack of accountability are mentioned, compounding the frustration experienced by customers.Warranty and Follow-Up: The reviews suggest a lack of proper follow-up on warranty claims, with one customer indicating a long-standing relationship with the company turning sour due to inadequate resolutions for prior services. This has contributed to a loss of trust, causing customers to seek alternative plumbing services.Recommendations and Regrets: Many customers express regret for not consulting reviews or seeking alternatives before hiring Country Gentlemen Plumbing. Formerly satisfied clients now caution others against using the service, indicating a significant reputational damage for the company. Overall, the reviews reflect a deteriorating trust in Country Gentlemen Plumbing, marked by unreliable service, substandard workmanship, and poor customer relations. The combination of these factors contributes to a strong negative sentiment, demonstrating the urgent need for the company to address these critical issues to restore customer confidence. Read less