Northway Plumbing & Heating

The reviewer articulates a deep sense of frustration and disappointment regarding their experiences with Northway Plumbing & Heating. The main concerns raised include perceived incompetence in diagnosing the issue, misleading information about the condition and replacement of the boiler components, and overall poor service. The reviewer describes multiple visits where the problems with their heati... Read more

The reviewer articulates a deep sense of frustration and disappointment regarding their experiences with Northway Plumbing & Heating. The main concerns raised include perceived incompetence in diagnosing the issue, misleading information about the condition and replacement of the boiler components, and overall poor service. The reviewer describes multiple visits where the problems with their heating system were not correctly addressed, contributing to their ongoing dissatisfaction. Key findings from the review suggest:Technical Expertise: The reviewer questions the proficiency of the technician based on the incorrect diagnosis and the continued presence of the initial issue despite multiple attempts to remedy it. There is a clear indication of poorly executed repairs, resulting in unnecessary costs and time.Communication Issues: There were notable inconsistencies in the explanations provided by Northway regarding the Aquistat and its settings. The reviewer emphasizes the technician Read less