Westside Plumbing & Heating

Recent reviews for Westside Plumbing & Heating indicate significant dissatisfaction with the service provided, particularly regarding the attitude and communication style of the technician, Tom. Customers have reported feeling condescended to and receiving unclear explanations. High pricing for services compared to competitors has exacerbated frustrations, leading to a strong recommendation agains... Read more

Recent reviews for Westside Plumbing & Heating indicate significant dissatisfaction with the service provided, particularly regarding the attitude and communication style of the technician, Tom. Customers have reported feeling condescended to and receiving unclear explanations. High pricing for services compared to competitors has exacerbated frustrations, leading to a strong recommendation against using this company's services. Detailed Sentiment Analysis: The reviews collected reflect a predominantly negative experience with Westside Plumbing & Heating, especially focusing on the interactions with Tom, the technician. Customers expressed their frustration over the lack of professionalism and poor communication. One reviewer described being treated condescendingly, with unclear and dismissive answers given to questions about the service. Additionally, a major point of contention was the quoted price for services, which was significantly higher than what other companies offered. This contributed to feelings of mistrust and disappointment in the company. The overall sentiment showcases a clear need for improvement in customer service and transparent communication regarding pricing and service expectations. Many reviewers have stated they will not return to this service, indicating a strong sentiment of dissatisfaction that weighs heavily in their recommendations to others. Read less