Kiefer Plumbing Services

Overall, Kiefer Plumbing Services has received a blend of positive feedback and some critical remarks within the last month. Clients appreciate the company for its rapid response times, particularly in urgent situations like replacing water heaters and fixing garbage disposals. Many customers noted that these services were provided on the same day they were requested, which significantly enhances ... Read more

Overall, Kiefer Plumbing Services has received a blend of positive feedback and some critical remarks within the last month. Clients appreciate the company for its rapid response times, particularly in urgent situations like replacing water heaters and fixing garbage disposals. Many customers noted that these services were provided on the same day they were requested, which significantly enhances customer satisfaction. Several reviews emphasized the professionalism and skill of the technician, especially in overcoming installation difficulties, such as fitting new equipment where existing conditions posed challenges. Positive comments point to the reasonable pricing and the technician's willingness to negotiate solutions when faced with unexpected issues. However, the sentiment is marred by a distinctly negative review that suggests quality control issues, highlighting problems that arose post-service, including a gas leak and further leaks from a repaired sink and toilet. This stark contrast serves as a cautionary note for potential clients who may need assurance of consistent service quality. In summary, while the majority of reviews for Kiefer Plumbing Services reflect a strong reputation for dependability and quick service, there exists a critical need for improved quality assurance practices to address sporadic negative experiences and ensure every customer receives the expected level of service. Read less