Electric Sewer & Drain

The reviews for Electric Sewer & Drain (ESDS) highlight several key strengths that contribute to the positive sentiment expressed by customers. Most notably, there is a strong emphasis on exceptional customer service, particularly the professionalism and friendliness of staff members. Amanda, who handles appointments, is consistently described as gracious and helpful, creating a positive first imp... Read more

The reviews for Electric Sewer & Drain (ESDS) highlight several key strengths that contribute to the positive sentiment expressed by customers. Most notably, there is a strong emphasis on exceptional customer service, particularly the professionalism and friendliness of staff members. Amanda, who handles appointments, is consistently described as gracious and helpful, creating a positive first impression for customers. Dan, the owner, is mentioned for his proactive communication, ensuring customers feel supported and valued. Timeliness of service is also a recurring theme in the reviews. Multiple customers experienced urgent plumbing issues and noted how ESDS was able to respond quickly, often within the same day, despite challenging circumstances such as extreme weather conditions or a heightened demand for plumbing services during the COVID-19 pandemic. This capability to schedule appointments promptly, even when other companies were delayed or unresponsive, is particularly appreciated. Price transparency and affordability emerge as additional noteworthy factors. Customers praised the competitive pricing structure of ESDS, with several comparing their quotes favorably against those of other plumbing services. This affordable pricing, coupled with effective service, reinforces a sense of value among customers. Lastly, the company Read less