The overall sentiment regarding Universe Home Services is overwhelmingly negative, with numerous customers expressing deep dissatisfaction due to issues related to high pricing, perceived overcharging, aggressive upselling tactics, cancellations, and inadequate service responses. Reviews detail experiences of being charged exorbitantly for minor repairs, lack of follow-through on service promises,... Read more
Pricing & Overcharging Issues: A significant number of reviews highlighted extremely high charges for both parts and labor. Customers frequently noted that they were quoted prices that far exceeded average market rates, leading to accusations of price gouging, especially during emergency situations like heatwaves.Upselling and Sales Pressure: Customers consistently reported feeling pressured into ... Read more
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