Overview of Company Customer Sentiment Analysis in January
The reviews for OSI Comfort Specialists reflect a mixed sentiment, with a notable division between positive and negative experiences. Many customers praised the company for its professionalism, expertise, and prompt service, especially regarding urgent heating and cooling issues. Positive reviews often highlight the attentive and courteous nature of the staff, reliable service, and high-quality in... Read more
The reviews for OSI Comfort Specialists reflect a mixed sentiment, with a notable division between positive and negative experiences. Many customers praised the company for its professionalism, expertise, and prompt service, especially regarding urgent heating and cooling issues. Positive reviews often highlight the attentive and courteous nature of the staff, reliable service, and high-quality installations. However, significant frustration is evident in various reviews, particularly regarding billing disputes, perceived declines in service quality following a change in management, and negative interactions with customer service. Some long-time clients expressed disappointment with how their concerns were handled and voiced serious doubts about OSI Read less