J&E Plumbing & Heating

The majority of the reviews present a favorable impression of J&E Plumbing & Heating, marked by commendations for their skilled workforce and timely service. Customers consistently mentioned the neatness with which the plumbers conducted their work, further contributing to a strong sense of professionalism. Positive highlights include a quick response time for estimates, efforts to minimize costs,... Read more

The majority of the reviews present a favorable impression of J&E Plumbing & Heating, marked by commendations for their skilled workforce and timely service. Customers consistently mentioned the neatness with which the plumbers conducted their work, further contributing to a strong sense of professionalism. Positive highlights include a quick response time for estimates, efforts to minimize costs, and a willingness to recommend the company to others, indicating a high level of customer satisfaction. However, despite the overwhelmingly positive feedback, there was a significant outlier in the reviews pertaining to a missed appointment. This particular experience elicited feelings of dissatisfaction regarding the company's reliability and communication, exposing a fracture in their service consistency. This contrast between the predominantly favorable reviews and the one negative experience indicates a potential area for improvement for J&E Plumbing & Heating, specifically in managing appointments and customer expectations. Overall, while J&E Plumbing & Heating enjoys a robust reputation through commendations for their service quality, addressing issues related to appointment reliability could enhance their customer satisfaction further. Read less