Charles Krull & Son, Inc. Plumbing & Heating

The reviews for Charles Krull & Son, Inc. Plumbing & Heating reflect a stark divide in customer satisfaction. On one hand, several customers experienced outstanding service characterized by professionalism, effective problem-solving, and clear communication, leading to high recommendations of the company. Such positive experiences highlight a strong capability in their staff and a reputation for r... Read more

The reviews for Charles Krull & Son, Inc. Plumbing & Heating reflect a stark divide in customer satisfaction. On one hand, several customers experienced outstanding service characterized by professionalism, effective problem-solving, and clear communication, leading to high recommendations of the company. Such positive experiences highlight a strong capability in their staff and a reputation for reliability. On the other hand, numerous customers expressed frustration over high pricing, poor communication, and dissatisfaction with service calls that felt rushed or unproductive. Some clients felt the company took advantage of them during vulnerable moments, contributing to disappointment and a reluctance to use their services again. Overall, while a subset of reviews champions the company Read less