Bruno Plumbing & Heating
0.0 /5 (87 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Bruno Plumbing & Heating present a mixed sentiment. On one hand, there are strong concerns about unprofessional conduct, specifically regarding double charging for a diagnostic fee and refusal to fulfill installation obligations after cashing a check. This has led to dissatisfaction and a sense of mistrust. Conversely, there is a positive review highlighting prompt service, efficie... Read more
Services Offered Verified by Business
Faucet installation
HVAC installation or replacement
HVAC system repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
70%
- Professionalism
50%
- Experience
70%
- Completion
40%
Overview of Company Customer Sentiment Analysis in January
The reviews illustrate a polarized perception of Bruno Plumbing & Heating. One review expresses significant frustration over a perceived lack of professionalism. The customer felt cheated by being charged a diagnostic fee twice due to a Thumbtack charge and was displeased with the follow-up service regarding a plumbing issue, leading to a negative perception of trust and reliability. The phrase "p... Read more