Guy Lombardo Plumbing and Heating

The reviews indicate widespread dissatisfaction among customers, primarily due to allegations of being charged excessive dispatch fees without receiving adequate service. There is a common theme of frustration with the company's billing practices, with customers feeling that repeated visits are unnecessary and primarily aimed at generating additional charges rather than addressing their plumbing a... Read more

The reviews indicate widespread dissatisfaction among customers, primarily due to allegations of being charged excessive dispatch fees without receiving adequate service. There is a common theme of frustration with the company's billing practices, with customers feeling that repeated visits are unnecessary and primarily aimed at generating additional charges rather than addressing their plumbing and heating issues effectively. Multiple reviewers mentioned the unprofessionalism of the technicians dispatched to their homes, suggesting that they lacked the necessary skills and expertise to resolve problems efficiently. The sentiment in these reviews conveys anger and disappointment, highlighting a significant gap between customer expectations and the actual service experienced. Overall, the feedback underscores a serious concern regarding the ethical standards of company operations and the qualifications of its staff, suggesting a need for improvement in both service delivery and customer relations to rebuild trust with clients. Read less