Schaefer Plumbing Supl Co

The recent reviews for Schaefer Plumbing Supply Co reflect a largely negative sentiment, marked by dissatisfaction with customer service. Customers express feelings of frustration and disappointment due to experiences with rude and condescending staff. The lack of assistance, even in situations where customers are in need, further exacerbates the negative perceptions. Overall, the reviews highligh... Read more

The recent reviews for Schaefer Plumbing Supply Co reflect a largely negative sentiment, marked by dissatisfaction with customer service. Customers express feelings of frustration and disappointment due to experiences with rude and condescending staff. The lack of assistance, even in situations where customers are in need, further exacerbates the negative perceptions. Overall, the reviews highlight a significant erosion of customer trust and satisfaction with the company's service quality and attitude towards clients. In detail, reviewers particularly note that the employees' demeanor is unwelcoming and dismissive, contributing to a sense of apathy and neglect. Customers feel ignored and unvalued, leading to strong negative emotions, including anger and disillusionment. Many mention seeking alternatives, with one reviewer particularly praising a competitor for their kindness and helpfulness, contrasting this with the negative experience at Schaefer. The sentiment is overwhelmingly critical, indicating a pressing need for the company to address these service issues to regain customer loyalty and improve its reputation. Read less