Paul E Vogel Plumbing & Heating

In reviewing the feedback provided, it is clear that customers have divergent experiences with Paul E Vogel Plumbing & Heating. On the positive side, a customer commended the technician for being prompt and courteous, expressing satisfaction with the cost of service which was considerably lower than that offered by a competitor. This indicates that the company may have competitive pricing and good... Read more

In reviewing the feedback provided, it is clear that customers have divergent experiences with Paul E Vogel Plumbing & Heating. On the positive side, a customer commended the technician for being prompt and courteous, expressing satisfaction with the cost of service which was considerably lower than that offered by a competitor. This indicates that the company may have competitive pricing and good customer service that resonates well with certain clients. However, the negative feedback raises substantial concerns about the quality of workmanship. One reviewer highlighted a major issue with a shower installation that had not been done correctly, leading to leaks and the need for a full redo discovered only after a significant period. This suggests potential deficiencies in the skill or attention to detail of the technicians. The mention of "pieces of wood that were used to seal up space" indicates a possibly hasty or substandard installation process, which could lead to long-term customer dissatisfaction and costly repairs. Overall, the reviews indicate that while the company excels in customer service and affordability, there is a critical need to enhance the quality of their installation work to avoid issues that could tarnish their reputation and client trust in the future. Read less