Musso Plumbing & Heating

1.7 /5 (20 Reviews Analyzed)
Workman Score
77.5/100
Based on
118 reviews analyzed
Yelp Angi Thumbtack Thumbtack Google Google
Score Data Quality
Strong evidence
All dimensions well covered

Overview of Company Customer Sentiment Analysis in March

The reviews for Musso Plumbing & Heating in the past month reflect a predominantly negative sentiment from customers, with numerous complaints highlighting issues related to high prices, poor workmanship, and a lack of responsiveness. Many customers expressed feelings of being overcharged for substandard service and found the company's communication lacking after service appointments. While a smal... Read more

Services Offered Verified by Business

Drain repair
Faucet repair
Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Water heater installation
Water heater repair

Business Details

Workman Score

  • Price-friendly
    30%
  • Professionalism
    40%
  • Experience
    50%
  • Completion
    30%

Overview of Company Customer Sentiment Analysis in March

A significant number of reviews indicate that customers feel Musso Plumbing & Heating overcharges for their services, with several mentioning that the costs far exceed industry standards. For instance, one customer reported being quoted $2,800 for a repair, while another gave an example of a $440 charge for a service they later found could be done for $75 by a different plumber. This perception is... Read more

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    What does the Wise Workman score mean?
    <70 Low
    71–80 Moderate
    81–100 High
    77.5
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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