Overview of Company Customer Sentiment Analysis in January
Overall, Cellino Plumbing, Heating and Cooling has received a mix of positive and negative feedback in the last month. Many customers praised the professionalism, reliability, and expertise of their staff, particularly highlighting individual technicians such as Troy, Frank, Shawn, Jim, and Kyle. They reported successful resolutions to plumbing and HVAC issues, with a particular emphasis on the th... Read more
Overall, Cellino Plumbing, Heating and Cooling has received a mix of positive and negative feedback in the last month. Many customers praised the professionalism, reliability, and expertise of their staff, particularly highlighting individual technicians such as Troy, Frank, Shawn, Jim, and Kyle. They reported successful resolutions to plumbing and HVAC issues, with a particular emphasis on the thoroughness and helpful nature of the technicians. However, some reviews noted frustration with unresolved issues and customer service challenges, particularly regarding communication and follow-up after service appointments. While many customers express loyalty and appreciation for Cellino Read less