Petcosky & Sons Plumbing, Heating & A/C

Recent reviews of Petcosky & Sons Plumbing, Heating & A/C reveal a stark divide in customer experiences. A considerable number of reviews indicate frustration with customer service. One reviewer reports an encounter with an employee who was dismissive and rude, stating that a technician was unsupportive when assistance was sought for heating issues. This sentiment is echoed in another review conce... Read more

Recent reviews of Petcosky & Sons Plumbing, Heating & A/C reveal a stark divide in customer experiences. A considerable number of reviews indicate frustration with customer service. One reviewer reports an encounter with an employee who was dismissive and rude, stating that a technician was unsupportive when assistance was sought for heating issues. This sentiment is echoed in another review concerning the treatment of an elderly customer, who felt manipulated and misled about the need for costly repairs. Such accounts suggest a concerning lack of empathy and professionalism from some staff members. In contrast, there are positive reviews that praise the responsiveness and competence of certain employees. A customer highlighted a positive experience during an emergency situation involving a water heater, noting the technician Read less