Auchinachie Plumbing Heating & Air

The reviews for Auchinachie Plumbing Heating & Air reflect a predominantly negative sentiment, indicating significant dissatisfaction among customers regarding their service. Many reviewers express frustration over poor communication, lack of follow-through on scheduled appointments, and unexpected fees that feel deceptive. Instances of being charged hefty fees without completion of the job or cle... Read more

The reviews for Auchinachie Plumbing Heating & Air reflect a predominantly negative sentiment, indicating significant dissatisfaction among customers regarding their service. Many reviewers express frustration over poor communication, lack of follow-through on scheduled appointments, and unexpected fees that feel deceptive. Instances of being charged hefty fees without completion of the job or clear explanations were commonly mentioned. Positive experiences were scarce, with only one review highlighting exceptional professionalism from a technician. Overall, the reviews reveal a pattern of concern over mismanagement, a perceived lack of transparency, and a customer service approach that leaves much to be desired. Detailed Sentiment Analysis & Common Findings: The reviews present a series of recurring grievances centered on communication breakdown and the handling of appointments. Multiple customers reported that after scheduling services well in advance, they were left waiting without notice when the technicians failed to show up. This resulted in significant frustration, as customers wasted time and had to rearrange their schedules. An alarming trend suggests that Auchinachie Plumbing Heating & Air has been associated with unclear fee structures, misleading customers regarding costs before the technician Read less