Schiller Plumbing Services

The reviews for Schiller Plumbing Services reveal a bleak picture of customer satisfaction. A predominant theme is the utter lack of communication from the company, as several customers mention that their calls went unanswered or were abruptly ended. One reviewer shared a particularly alarming experience where their call was dropped, leading to a feeling of being unwelcome. This breakdown in commu... Read more

The reviews for Schiller Plumbing Services reveal a bleak picture of customer satisfaction. A predominant theme is the utter lack of communication from the company, as several customers mention that their calls went unanswered or were abruptly ended. One reviewer shared a particularly alarming experience where their call was dropped, leading to a feeling of being unwelcome. This breakdown in communication has severely impacted customers, as exemplified by the reviewer with a construction job left incomplete for an extended period, which has hindered further progress on their project. Another critical aspect noted in the reviews is the unreliability of scheduled appointments. Multiple customers reported no-shows without any notification, which has led to significant inconvenience and frustration. The alarming statement from one customer expressing the intent to file a lawsuit indicates the seriousness of the issues stemming from the company's alleged unprofessionalism. In contrast, there was one review that praised the service, indicating that the owner was responsive and efficient in handling a water heater replacement. This isolated positive experience provides a glimpse of potential capabilities but is overwhelmed by the flood of negative feedback concerning reliability and communication. In conclusion, the consensus among the reviews suggests a pronounced lack of professionalism and customer care at Schiller Plumbing Services, with significant attention needed to improve communication and reliability to avoid further dissatisfaction. Read less