Dudley Does

The sentiment analysis indicates a deeply ingrained issue with reliability and accountability at Dudley Does. Common themes that emerged across the reviews include:Lack of Communication and Responsiveness: Multiple reviewers expressed frustration over unanswered calls and texts after the project commenced. This lack of communication often led to increased anxiety about the status of their projects... Read more

The sentiment analysis indicates a deeply ingrained issue with reliability and accountability at Dudley Does. Common themes that emerged across the reviews include:Lack of Communication and Responsiveness: Multiple reviewers expressed frustration over unanswered calls and texts after the project commenced. This lack of communication often led to increased anxiety about the status of their projects.Incomplete or Unsatisfactory Work: Several customers documented their experiences with Dudley Does where the jobs either started but were never completed or were carried out poorly, resulting in further costs to hire other professionals to rectify the deficiencies.Financial Disputes and Claims: Numerous reviewers mentioned upfront payments and deposits that were not justified by the work completed. This led to reports of filing claims in small claims court, indicating a pattern of financial mismanagement and potential fraud.Unreliable Scheduling and Excuses: Customers reported numerous instances where Dudley delayed work or provided excuses for not returning. This recurrent theme of unreliability seriously undermined the trust placed in the service.Mixed Experience: There was an isolated positive note regarding satisfactory plumbing work, suggesting that while there may be some competent work, it is overshadowed by the turmoil of more frequent disappointments. Overall, the prevailing sentiment is one of distrust and frustration, cautioning potential customers to consider other options before engaging Dudley Does for their home improvement needs. Read less