Drain-O-Matic Plumbing & Drain Cleaning

Several reviews detail unsatisfactory experiences, particularly regarding the crew's competence in handling complex plumbing issues. A customer expressed frustration as the technicians mishandled a clogged main sewer line, leading to further damage, while another noted that the company could not assist with a challenging plumbing situation, even though they appreciated the professionalism exhibite... Read more

Several reviews detail unsatisfactory experiences, particularly regarding the crew's competence in handling complex plumbing issues. A customer expressed frustration as the technicians mishandled a clogged main sewer line, leading to further damage, while another noted that the company could not assist with a challenging plumbing situation, even though they appreciated the professionalism exhibited. These grievances suggest a potential gap in technical expertise, especially for complicated jobs, which resulted in a lack of confidence in their ability to manage such tasks. Conversely, not all reviews reflect negativity. A few customers praised the company's prompt service, professionalism, and courteous demeanor of the staff. One satisfied customer appreciated the quick response to an emergency situation and the reasonable pricing, indicating that timely interventions and customer service are key strengths of Drain-O-Matic. Additionally, the positive remarks regarding the team Read less