Drain Gains

The reviews for Drain Gains exhibit a stark divide in customer experiences. On one side, there are commendations for the company's rapid response times and efficiency in resolving plumbing issues. For instance, one customer had a positive experience with a quick response to a backup situation, appreciating the upfront communication about costs. This indicates that, at times, Drain Gains is capable... Read more

The reviews for Drain Gains exhibit a stark divide in customer experiences. On one side, there are commendations for the company's rapid response times and efficiency in resolving plumbing issues. For instance, one customer had a positive experience with a quick response to a backup situation, appreciating the upfront communication about costs. This indicates that, at times, Drain Gains is capable of delivering quality service and customer satisfaction, suggesting that when functioning optimally, they can build strong relationships with clients. Conversely, the negative reviews present a serious concern about the company's reliability and professionalism. There are repeated mentions of inadequate follow-through on promised services, with one customer detailing their frustration over an unfinished bathroom remodel that led to legal action to recover their funds. Additionally, another review highlights a lack of preparedness, as the technician arrived inappropriately dressed for heavy work and subsequently failed to complete the job while exhibiting poor communication throughout the process. The consistency of the issues noted Read less