Drain-Away Sewer & Drain Svc

The reviews reveal several key themes regarding customer sentiment towards Drain-Away Sewer & Drain Services:Communication Issues: A recurrent critique is the lack of effective communication. Customers expressed frustration at the company's failure to follow up or return calls, leading to feelings of neglect and disappointment. One reviewer went as far as to describe being left "shocked" at the pr... Read more

The reviews reveal several key themes regarding customer sentiment towards Drain-Away Sewer & Drain Services:Communication Issues: A recurrent critique is the lack of effective communication. Customers expressed frustration at the company's failure to follow up or return calls, leading to feelings of neglect and disappointment. One reviewer went as far as to describe being left "shocked" at the professionalism of the service, indicating that expectations were not being met.Reliability and Trust: There is a notable concern regarding reliability, with reviews mentioning multiple instances of no-shows or last-minute cancellations. This has resulted in a loss of trust, particularly highlighted by the experience of one customer waiting for a scheduled service that never materialized. Such experiences can lead to significant customer loss as these feelings of unreliability can tarnish the company Read less