Butler Custom Builders

The reviews consistently highlight a number of recurring complaints about Butler Custom Builders, which paint a troubling picture of the company's operations and customer service.Quality of Workmanship: Several clients describe the quality of the work performed by Mike Butler as substandard. Specific mentions include shoddy painting jobs, unfinished or poorly executed renovations, and instances of... Read more

The reviews consistently highlight a number of recurring complaints about Butler Custom Builders, which paint a troubling picture of the company's operations and customer service.Quality of Workmanship: Several clients describe the quality of the work performed by Mike Butler as substandard. Specific mentions include shoddy painting jobs, unfinished or poorly executed renovations, and instances of damage to properties during work. Customers express disappointment, feeling that they did not receive the value of their investment and highlighting that the outcomes do not match what was promised.Overcharging and Transparency: Numerous reviewers indicate concerns over billing practices, stating that charges were often inflated. Clients report being charged for materials that were not fully utilized, as well as fees that appear unjustified such as for equipment that should not have been necessary for their projects. This behavior has left customers feeling exploited and frustrated.Communication Issues: A significant number of reviews mention Butler's lack of response and poor communication skills. Clients express feeling ignored after hiring him, with some noting that attempts to discuss issues or request property keys were met with silence. This has contributed to a sense of distrust and dissatisfaction.Confrontational Behavior: Reviews indicate that Butler tends to respond to criticism with intimidation. Clients recount instances where he threatened legal action instead of addressing their legitimate concerns. This has left many feeling unsafe to speak out and has escalated the conflicts rather than resolving them.Lack of Accountability: Customers frequently mention that Butler deflects blame rather than taking responsibility for his work. Claims that clients caused damage or mishandled situations have been reported, painting a picture of a contractor unwilling to confront his shortcomings. Overall, the sentiment surrounding Butler Custom Builders is predominantly negative, revealing a pattern of unethical business practices, poor quality work, and lack of customer support. These insights signify significant red flags for potential clients considering engaging with this company. Read less