Universal Plumbing & Heating

The reviews for Universal Plumbing & Heating exhibit a mix of positive and negative sentiments, though a significant number lean towards discontent. Several clients praised the company for its professionalism and timely service, especially those who have been long-term customers. They highlighted good experiences with installation and service quality, expressing willingness to recommend the compan... Read more

The reviews for Universal Plumbing & Heating exhibit a mix of positive and negative sentiments, though a significant number lean towards discontent. Several clients praised the company for its professionalism and timely service, especially those who have been long-term customers. They highlighted good experiences with installation and service quality, expressing willingness to recommend the company. In contrast, numerous other reviews voiced frustrations over perceived overcharging, inadequate problem resolution, and poor customer service. Several individuals reported feelings of being misled about charges, lack of proper service, and unprofessional responses from staff, leading them to feel taken advantage of. Complaints of unfinished jobs and lack of follow-up were also notable. Overall, while there is a faction of satisfied customers, a concerning trend of dissatisfaction suggests issues that could affect the company's reputation. Read less