Overview of Company Customer Sentiment Analysis in January
The sentiment surrounding Reliable Tech is overwhelmingly negative, with numerous reviews highlighting issues of overcharging, poor communication, and unprofessional conduct. Customers express frustration with the company's failure to provide timely service, lack of follow-ups on proposals, and dissatisfaction with completed work. While a few reviews commend the company for satisfactory service an... Read more
The sentiment surrounding Reliable Tech is overwhelmingly negative, with numerous reviews highlighting issues of overcharging, poor communication, and unprofessional conduct. Customers express frustration with the company's failure to provide timely service, lack of follow-ups on proposals, and dissatisfaction with completed work. While a few reviews commend the company for satisfactory service and dedication, these positive experiences are overshadowed by the recurrent themes of unreliability and inadequate service quality. Many reviewers advise against using Reliable Tech, attributing their experiences to a focus on profit over customer care. --- In a detailed sentiment analysis of the reviews provided, several common findings arise. The most prominent issue is the perceived overcharging and lack of transparency regarding pricing. Numerous customers highlighted instances in which they felt they were billed excessively for services, with specific dollar amounts that starkly contrasted with competitors Read less