Duke City Service Pro

The review indicates a strong frustration towards Duke City Service Pro, with the reviewer initially seeking assistance but feeling "blown off." This implies a lack of attention or inadequate response from the company, which significantly impacted their customer experience. The mention of a more affordable and prompt service from a competitor, Tech Air, highlights a sense of regret regarding the i... Read more

The review indicates a strong frustration towards Duke City Service Pro, with the reviewer initially seeking assistance but feeling "blown off." This implies a lack of attention or inadequate response from the company, which significantly impacted their customer experience. The mention of a more affordable and prompt service from a competitor, Tech Air, highlights a sense of regret regarding the initial choice to engage Duke City. The reviewer's final advice to "not call these guys" emphasizes their dissatisfaction and suggests a potential pattern of similar experiences among customers who may feel underserved or ignored. The overall sentiment is one of disappointment, with a clear inclination to recommend seeking alternative service providers, pointing to possible systemic issues in customer service and pricing within Duke City Service Pro. The focus on cost-effectiveness and responsiveness from the competitor further underscores areas where Duke City Service Pro may need to improve to retain customers. Read less