High Plains Sewer Cleaning & General Maintenance

The feedback for High Plains Sewer Cleaning & General Maintenance reflects a negative sentiment primarily due to poor communication. A customer expressed dissatisfaction with the responsiveness and follow-through of the company's service, leading to a lack of trust and subsequently a recommendation against using their services. In detail, the review indicates that the initial contact via Yelp was... Read more

The feedback for High Plains Sewer Cleaning & General Maintenance reflects a negative sentiment primarily due to poor communication. A customer expressed dissatisfaction with the responsiveness and follow-through of the company's service, leading to a lack of trust and subsequently a recommendation against using their services. In detail, the review indicates that the initial contact via Yelp was inadequate as the representative asked questions but did not provide any further information or response after that. This lack of communication contributed significantly to the customer's frustration, highlighting a gap in customer service practices. There are no mentions of the actual service quality or outcomes, indicating that customer interaction and communication are crucial for maintaining trust and positive relationships with potential clients. Overall, the primary takeaway from this review is the need for improved communication to avoid losing potential business. Read less