Overview of Company Customer Sentiment Analysis in January
The reviews for Walk On Water Plumbing and Maintenance reveal a highly negative sentiment, characterized by claims of unprofessionalism, poor communication, and incomplete work. Multiple customers express frustration over delayed services, lack of responsiveness, and accusations of scamming. While one positive review highlights professional work and good communication, it stands in stark contrast ... Read more
The reviews for Walk On Water Plumbing and Maintenance reveal a highly negative sentiment, characterized by claims of unprofessionalism, poor communication, and incomplete work. Multiple customers express frustration over delayed services, lack of responsiveness, and accusations of scamming. While one positive review highlights professional work and good communication, it stands in stark contrast to the predominant negative feedback, which suggests that the majority of customers have had deeply unsatisfactory experiences with the company. Read less
Overview of Company Customer Sentiment Analysis in January
Overall Discontent: The predominant sentiment among the reviews is negative, with multiple customers accusing the company, specifically Mike Apodaca, of failing to deliver on promises. This includes not completing work that was paid for, delaying projects significantly, and providing poor customer service.Communication Issues: A recurring theme across several reviews is the failure of the contract... Read more
Overall Discontent: The predominant sentiment among the reviews is negative, with multiple customers accusing the company, specifically Mike Apodaca, of failing to deliver on promises. This includes not completing work that was paid for, delaying projects significantly, and providing poor customer service.Communication Issues: A recurring theme across several reviews is the failure of the contractor to communicate effectively. Customers report difficulty in getting timely responses and express frustration over missed appointments and lack of follow-up. The sentiment here suggests that customers feel neglected and undervalued, causing added stress in already challenging situations (e.g., home repairs).Claims of Scamming: Many reviews explicitly describe experiences that could be characterized as fraudulent. Customers complain of being overcharged, receiving incomplete work, or facing delays that seem intentional. Phrases such as "he will SCAM you out of your money" and references to disputes over refunds point to a belief that customers are being taken advantage of financially.Professionalism and Reliability: One review offers a contrasting perspective, commending the company for completing work professionally and on budget. However, this positive experience is overshadowed by the majority of negative feedback that highlights chronic unprofessional behavior, late arrivals, and unfulfilled promises. This inconsistency in experiences suggests a lack of reliability and accountability within the company Read less
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