Town & Country Plumbing Heating Cooling

The reviews of Town & Country Plumbing Heating Cooling reveal a stark divide in customer experiences, primarily centered around perceptions of cost versus value. Several reviewers praised technician Nelson Wingerd for his hands-on approach and thorough work; however, there was a significant contrast in experiences related to pricing. Many reviewers reported receiving shockingly high estimates, of... Read more

The reviews of Town & Country Plumbing Heating Cooling reveal a stark divide in customer experiences, primarily centered around perceptions of cost versus value. Several reviewers praised technician Nelson Wingerd for his hands-on approach and thorough work; however, there was a significant contrast in experiences related to pricing. Many reviewers reported receiving shockingly high estimates, often significantly above industry standards for common plumbing tasks. For instance, quotes of over $1,000 for a kitchen faucet installation and alarming rates for simple repairs drew expressions of discontent and suggestions to seek alternatives. Numerous customers felt misled after paying hefty fees for diagnostics that seemed incongruent with industry norms. The recurring mention of a service call fee of $149 further compounded their frustration, particularly when the quoted prices for subsequent work appeared inflated. Overall, while some customers recognized the technical skills of individual workers, the overwhelming sentiment is one of dissatisfaction rooted in perceived unfair business practices, excessive charges, and lack of upfront communication about costs. Customers recommend seeking multiple estimates and being cautious when considering Town & Country Plumbing Heating Cooling for future services. The reviews serve as a cautionary tale for potential clients about understanding costs before engaging with this company. Read less