Sal Tortorici Plumbing & Heating

The reviews reveal a dichotomy in customer experiences with Sal Tortorici Plumbing & Heating. On one hand, there are positive remarks from customers who appreciate the owner's hands-on approach, professionalism, and thorough explanations concerning plumbing issues. Positive reviews emphasize how Sal Sr. was communicative and transparent, making customers feel reassured throughout the service proce... Read more

The reviews reveal a dichotomy in customer experiences with Sal Tortorici Plumbing & Heating. On one hand, there are positive remarks from customers who appreciate the owner's hands-on approach, professionalism, and thorough explanations concerning plumbing issues. Positive reviews emphasize how Sal Sr. was communicative and transparent, making customers feel reassured throughout the service process. For instance, one review lauds the crew's ability to resolve unexpected issues and acknowledges the comprehensive nature of the quoted services, which included repairs beyond just plumbing. Conversely, several reviews illustrate a stark contrast in experiences, particularly highlighting problems with responsiveness and follow-through. Customers express frustration over poor communication Read less