NCB Mechanical

Many customers praised NCB Mechanical for their efficiency and professionalism, often highlighting the quick response to their service requests. Several reviews noted the positive experiences with specific technicians, such as Brandon and Miguel, who received individual commendations for their friendly demeanor, thorough explanations of the work performed, and prompt service. Many expressed feelin... Read more

Many customers praised NCB Mechanical for their efficiency and professionalism, often highlighting the quick response to their service requests. Several reviews noted the positive experiences with specific technicians, such as Brandon and Miguel, who received individual commendations for their friendly demeanor, thorough explanations of the work performed, and prompt service. Many expressed feelings of relief and comfort, especially during emergencies or complicated repairs, showing a strong appreciation for the company's reliability. Customers frequently mentioned the quality of communication, with many appreciating the courtesy of technicians calling before their arrival and keeping them informed about the status of their repairs or installations. Pricing was often described as fair, and customers liked that there were no hidden costs. While the majority of reviews were positive, there were some criticisms focusing on miscommunication regarding follow-ups and specific service details. A few reviews experienced lack of follow-up calls after initial appointments, resulting in frustration when attempting to secure service from NCB Mechanical. Moreover, there were instances of dissatisfaction due to errors in the installation process, pointing to possible oversight in quality control during the job execution. Overall, NCB Mechanical maintained a strong reputation among most customers, but attention to follow-up communication and elaborate detail in service execution could enhance their overall customer satisfaction and mitigate negative experiences. Read less