Hausermann Mechanical

Reviews present a stark divide in customer experiences with Hausermann Mechanical. The negative reviews prominently feature issues related to unprofessional behavior, lack of attentiveness, and poor communication. A dissatisfied customer expressed frustration over receiving multiple quotes without an adequate understanding of the problem, emphasizing a sense of dismissiveness from the staff. This ... Read more

Reviews present a stark divide in customer experiences with Hausermann Mechanical. The negative reviews prominently feature issues related to unprofessional behavior, lack of attentiveness, and poor communication. A dissatisfied customer expressed frustration over receiving multiple quotes without an adequate understanding of the problem, emphasizing a sense of dismissiveness from the staff. This sentiment of disappointment is echoed in the language used, with strong statements like "what a mistake" and references to the company as "losers," illustrating a significant level of dissatisfaction that can heavily impact reputational credibility. Conversely, the positive reviews reflect a strong trust in the company based on previous engagements. Customers praised the installation of ductless Mini Splits, indicating not only technical proficiency but also commendable communication before and during the installation. Specific praises highlight the competitive pricing and high quality of work, with one reviewer noting a long-standing, repeat relationship marked by projects completed on-time and under budget. Such patrons have expressed their willingness to refer others, which speaks to a high level of customer satisfaction in certain aspects of the service provided. The common findings across the reviews indicate a stark inconsistency in customer experiences Read less