Dependable Plumbing

Positive Technician Experiences: A number of reviews emphasize positive encounters with specific plumbers, particularly Grant, Diego, and Nick. Customers appreciate their knowledge, professionalism, and ability to explain tasks clearly, resulting in high satisfaction for the service provided. Reviews highlight efficiency in addressing plumbing problems and readiness to offer solutions and preventa... Read more

Positive Technician Experiences: A number of reviews emphasize positive encounters with specific plumbers, particularly Grant, Diego, and Nick. Customers appreciate their knowledge, professionalism, and ability to explain tasks clearly, resulting in high satisfaction for the service provided. Reviews highlight efficiency in addressing plumbing problems and readiness to offer solutions and preventative advice.Communication Issues: While individual technicians receive praise, many complaints revolve around customer service and communication at the office level. Customers report struggles in receiving timely callbacks and updates regarding their service requests. This inconsistency reflects poorly on the company's reliability and creates frustration for clients who expect seamless service.High Pricing Concerns: Several reviews indicate dissatisfaction with billing practices, with customers expressing shock at the costs associated with relatively simple fixes. Some customers feel misled regarding service pricing, contributing to negative perceptions and causing them to discourage others from using Dependable Plumbing. Instances of being charged excessively for quick jobs seem to be a recurring theme.Inconsistent Service Delivery: There is a noticeable inconsistency in the reliability of service calls, with some customers reporting punctual technicians and others lamenting late arrivals or missed appointments. This inconsistency demonstrates a lack of operational organization, leading some to question the dependability of the service overall, which is particularly concerning given the company's namesake.Mixed Feedback on HOA Involvement: Reviews reveal a split on the company Read less