Above All Quality

The reviews present a stark contrast in customer experiences with Above All Quality. On the positive side, some reviewers appreciated promptness and efficiency in handling emergency situations. Instances of quick responses to plumbing issues and satisfactory resolutions were noted, with specific mentions of personnel showing up the same day to address leaking toilets and heater failures, ultimat... Read more

The reviews present a stark contrast in customer experiences with Above All Quality. On the positive side, some reviewers appreciated promptness and efficiency in handling emergency situations. Instances of quick responses to plumbing issues and satisfactory resolutions were noted, with specific mentions of personnel showing up the same day to address leaking toilets and heater failures, ultimately resulting in a good customer experience. For example, one review highlights that the technicians were knowledgeable and effective, leaving customers feeling satisfied after their service. However, the negative reviews heavily criticize the company for poor communication and unreliability. A recurring theme is the failure to follow through on scheduled appointments, with multiple instances of no-shows reported. Customers express frustration about being ghosted after making payments, with reports of the company taking their money without providing the promised services. This lack of responsiveness and accountability has led to customers feeling that the business is unprofessional and distrustful. Moreover, the feedback emphasizes significant service quality issues in installation tasks, particularly the mishandling of installations that resulted in damage to property, such as dented chimney panels and worsened plumbing problems. One reviewer noted that despite some attempts to rectify the situation by a different technician, the overall experience left them skeptical of the company Read less