Overview of Company Customer Sentiment Analysis in January
The reviews for Right Price Mechanical convey a predominantly negative sentiment. Customers express serious dissatisfaction due to issues such as receiving a used water heater instead of a new one, unresponsive customer service, and perceived dishonesty from the owner, Brad Smith. Many reviewers recommend avoiding this company altogether, citing a lack of accountability and trustworthiness.
Overview of Company Customer Sentiment Analysis in January
The reviews highlight a significant level of frustration and disappointment among customers of Right Price Mechanical. A recurring theme is the owner's perceived lack of integrity, as multiple reviewers mention being charged for services that were either poorly executed or not completed at all. The installation of a used water heater instead of a new one not only reflects a breach of trust but als... Read more
The reviews highlight a significant level of frustration and disappointment among customers of Right Price Mechanical. A recurring theme is the owner's perceived lack of integrity, as multiple reviewers mention being charged for services that were either poorly executed or not completed at all. The installation of a used water heater instead of a new one not only reflects a breach of trust but also raises concerns about the quality of service provided. Moreover, communication issues were prevalent, with customers reporting that the contact numbers provided were either incorrect or non-functional, leading to an inability to reach the owner for support or clarification. This lack of responsiveness has cultivated a sense of betrayal among clients, particularly those who feel they have been misled regarding the services paid for. Overall, the common findings indicate that customers are dissatisfied with both the quality of work and the level of service, leading to strong recommendations against hiring Right Price Mechanical. Read less