Professor Gatsby’s Heating, Cooling & Plumbing

Professor Gatsby's receives broadly positive feedback across all four dimensions, with particular strengths in professionalism — reviewers consistently note polite, on-time technicians and responsive ownership. Pricing is generally viewed as fair to reasonable, though one reviewer flagged a confusing estimate that initially suggested $1,000 labor for a toilet installation, and another noted pric... Read more

Professor Gatsby's receives broadly positive feedback across all four dimensions, with particular strengths in professionalism — reviewers consistently note polite, on-time technicians and responsive ownership. Pricing is generally viewed as fair to reasonable, though one reviewer flagged a confusing estimate that initially suggested $1,000 labor for a toilet installation, and another noted prices are 'a tiny bit high,' preventing a top-tier pricing score. Project completion is strong for HVAC work, with one reviewer describing a full system replacement completed in a single day with no deviations from the proposal; however, the plumbing service line is newer and showed a quality-control gap when a plumber missed an issue the customer had to point out themselves. Technical experience is solid, especially the owner Matthew's diagnostic accuracy on a complex R-22 refrigerant situation, though the plumbing inspection miss tempers the experience score slightly. Read less