Imp Plumbing & Heating Corporation

Both reviews explicitly praise the company's responsiveness, competitive pricing, and quality of work. Review 1 highlights exceptional customer service with 2-hour response times and weekend/late-night availability, along with competitive pricing and employee training standards. Review 2 documents fair pricing ($180/hour, no travel charges), thorough diagnostics, and proactive problem-solving (dis... Read more

Both reviews explicitly praise the company's responsiveness, competitive pricing, and quality of work. Review 1 highlights exceptional customer service with 2-hour response times and weekend/late-night availability, along with competitive pricing and employee training standards. Review 2 documents fair pricing ($180/hour, no travel charges), thorough diagnostics, and proactive problem-solving (discovering and fixing additional issues beyond the initial complaint). However, Review 2 deducted a star due to a 4-hour wait time despite being scheduled as the second job. With only 2 reviews total, the WW Score cannot be calculated reliably per protocol. Read less