Sherman Smith Plumbing, Heating & Air

Upon analyzing the reviews, it is evident that Sherman Smith Plumbing, Heating & Air excels in providing timely, efficient, and professional service, especially in emergency situations. Customers appreciate the quick response times, often noting that technicians arrive as promised, which is essential during home crises. Reviewers consistently commend the staff for their professionalism, honesty, a... Read more

Upon analyzing the reviews, it is evident that Sherman Smith Plumbing, Heating & Air excels in providing timely, efficient, and professional service, especially in emergency situations. Customers appreciate the quick response times, often noting that technicians arrive as promised, which is essential during home crises. Reviewers consistently commend the staff for their professionalism, honesty, and skill, indicating a strong sense of trust in the company. However, there are notable exceptions. A few reviews mention instances of missed appointment times, with one customer expressing dissatisfaction with the company's customer service actually detailing a negative experience regarding punctuality and communication. Additionally, some reviewers raised concerns about the accuracy of assessments performed by technicians, recommending that potential customers seek second opinions for larger jobs. Despite these mixed experiences, the overwhelming sentiment is positive. Many customers highlighted the overall value in terms of service quality relative to pricing, which they considered competitive. The company Read less