SG Heating & Air Conditioning

SG Heating & Air demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistently high marks in experience (88.0) and project completion (87.5). The company excels at technical problem-solving, skilled workmanship, and delivering projects on time with thorough follow-through. Professionalism scores well at 82.5, reflecting punctuality, courteous staff, and responsi... Read more

SG Heating & Air demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistently high marks in experience (88.0) and project completion (87.5). The company excels at technical problem-solving, skilled workmanship, and delivering projects on time with thorough follow-through. Professionalism scores well at 82.5, reflecting punctuality, courteous staff, and responsive communication across 38 mentions. However, pricing emerges as a notable weakness at 72.0, with multiple customers reporting significant overcharges, price discrepancies between quotes and invoices, and payment-related friction. The company's long-term customer retention and emergency responsiveness are standout strengths, but pricing transparency and payment professionalism require improvement. Read less