Penn Supply Inc

Penn Supply appears to be a plumbing supply store rather than a contractor or plumber, which limits the applicability of some dimensions such as Project Completion. On the positive side, multiple reviewers praised the staff's technical knowledge and helpfulness, particularly for DIYers and novice plumbers seeking guidance on parts and repairs. Professionalism received a mixed signal: three reviews... Read more

Penn Supply appears to be a plumbing supply store rather than a contractor or plumber, which limits the applicability of some dimensions such as Project Completion. On the positive side, multiple reviewers praised the staff's technical knowledge and helpfulness, particularly for DIYers and novice plumbers seeking guidance on parts and repairs. Professionalism received a mixed signal: three reviews praised staff patience and helpfulness, but one 1-star review described a serious customer service incident involving discriminatory treatment, which significantly drags the professionalism score down. Pricing was explicitly flagged as a concern in the negative review, with a toilet cited at $500, though no other reviewer commented on pricing, leaving this dimension with very low confidence. No reviews addressed project completion in any meaningful way, as this appears to be a retail supply business rather than a service contractor. Read less