A & S Drain Cleaning

Professionalism and Knowledge: A consistent theme across the reviews is the high degree of professionalism exhibited by Shane and his team. Customers appreciated his knowledgeable approach, particularly how he explained issues and solutions clearly, which added to their overall confidence in his services.Responsiveness: Reviewers frequently highlighted Shane's exceptional responsiveness, with seve... Read more

Professionalism and Knowledge: A consistent theme across the reviews is the high degree of professionalism exhibited by Shane and his team. Customers appreciated his knowledgeable approach, particularly how he explained issues and solutions clearly, which added to their overall confidence in his services.Responsiveness: Reviewers frequently highlighted Shane's exceptional responsiveness, with several noting quick communication, even during off-hours. His willingness to text back and engage with distressed customers immediately reassured them during emergencies.Quality of Service: Many customers praised the effective and efficient service that Shane provided. They described their experiences as pleasant, despite the stressful circumstances of clogged drains. His ability to diagnose and resolve issues, including complex problems like tree root obstructions, was particularly noteworthy.Customer Care: Several reviews specifically mentioned Shane's genuine care for his customers. He was described as respectful and friendly, fostering a trusting relationship even in emergency situations. His personal touch seems to significantly enhance customer satisfaction.Affordability and Fair Pricing: Reviewers were pleasantly surprised by the reasonable pricing for emergency services, contrasting this with negative experiences shared about larger companies. This transparency in pricing was a key factor contributing to positive sentiment.Overall Reputation: A & S Drain Cleaning is portrayed as a reliable, go-to service provider for drain issues. Customers expressed a willingness to recommend the company to others and a strong inclination to call Shane for future plumbing needs, illustrating a strong, positive reputation in the community. In summary, the reviews portray A & S Drain Cleaning as a standout provider in the drain cleaning industry, with Shane at the helm excelling in both technical skills and customer relations. Read less