Apollo Sewer & Plumbing

Apollo Sewer and Plumbing presents a deeply mixed record across all four dimensions. Professionalism is the most heavily penalized dimension: multiple reviews across several years describe no-shows without calls, unreturned messages, rude office staff, and outright ghosting of paying customers — including a 2024 incident where a 69-year-old customer was left with unfinished work and five ignored... Read more

Apollo Sewer and Plumbing presents a deeply mixed record across all four dimensions. Professionalism is the most heavily penalized dimension: multiple reviews across several years describe no-shows without calls, unreturned messages, rude office staff, and outright ghosting of paying customers — including a 2024 incident where a 69-year-old customer was left with unfinished work and five ignored callbacks. Project completion is similarly troubled, with multiple reviews citing abandoned or partially completed jobs, an uninspected report never delivered, and a pattern of promising follow-up visits that never materialize. Pricing is inconsistent — several reviewers praised fair and competitive rates, while others reported significant overcharging, a mid-job price increase after a handshake deal, and a quote of $650 for work completed elsewhere for $200. Experience scores higher than the other dimensions, as reviewers who did receive service often praised the technical skill of the technicians themselves, suggesting the field workers are capable but the business operations and reliability are the core failure points. Read less