Hoff Bros Plumbing Sewer & Drain

A recurring theme across the reviews is the variation in service experience. Some customers reported significant delays and complications during their plumbing services, indicating that Hoff Bros may struggle with estimating timeframes accurately. For example, one reviewer described a job that was projected to take four hours but extended to nearly 12, leading to frustration. Conversely, several... Read more

A recurring theme across the reviews is the variation in service experience. Some customers reported significant delays and complications during their plumbing services, indicating that Hoff Bros may struggle with estimating timeframes accurately. For example, one reviewer described a job that was projected to take four hours but extended to nearly 12, leading to frustration. Conversely, several reviewers highlighted the dedication of the Hoff Bros team, noting their professionalism and willingness to take extra steps to ensure customer satisfaction. The company was commended for their thorough cleanup and care for customers' properties, such as attempting to replant disturbed plants, even if the results were not as hoped. Additionally, Hoff Bros was praised for providing transparent and competitive estimates compared to other companies. Customers appeared to appreciate the honesty in their assessments, feeling that they were not being upsold or misled as they might have been with competitors. However, the critique regarding a reckless driving incident involving a company vehicle did raise red flags about the overall professionalism of the company's operations beyond plumbing work. This incident may negatively impact their reputation, despite positive feedback in other areas. Overall, Hoff Bros Plumbing Sewer & Drain emerges from this month Read less