Drainage Master

Analyzing the reviews reveals consistent themes of frustration and disappointment among customers. The term "con artist" appears prominently, suggesting that the perception of dishonesty is a significant issue. Reviewers mention being overcharged, implying a pattern of price manipulation based on customer demographics, particularly noting that they felt taken advantage of when a female answered th... Read more

Analyzing the reviews reveals consistent themes of frustration and disappointment among customers. The term "con artist" appears prominently, suggesting that the perception of dishonesty is a significant issue. Reviewers mention being overcharged, implying a pattern of price manipulation based on customer demographics, particularly noting that they felt taken advantage of when a female answered the door. This aspect raises serious concerns about the company's ethical practices in dealing with customers. Moreover, the professionalism of the staff is heavily criticized, with references to incomplete work, damaging property, and leaving a messy environment post-service. These points suggest a lack of attention to detail and a disregard for customer property, which are vital in service-based industries. The mention of one employee smoking marijuana on the job further clouds the company's reputation, indicating poor judgment and a lack of professionalism, which might affect the quality and reliability of services promised. In summary, the reviews indicate that Drainage Master is perceived as unreliable and untrustworthy, with multiple customers advising against using their services. The company may need significant changes in training, ethical guidelines, and customer interaction practices to improve its reputation and regain customer trust. Read less