Metro Irrigation

Metro Irrigation presents a deeply polarized review profile. Positive reviewers consistently praise Victor as punctual, knowledgeable, professional, and fairly priced, with several long-term repeat customers attesting to reliable service over multiple years. However, four negative reviews — three of which are from 2020 or later — describe serious professionalism failures including rudeness, re... Read more

Metro Irrigation presents a deeply polarized review profile. Positive reviewers consistently praise Victor as punctual, knowledgeable, professional, and fairly priced, with several long-term repeat customers attesting to reliable service over multiple years. However, four negative reviews — three of which are from 2020 or later — describe serious professionalism failures including rudeness, refusal to complete work, dismissiveness toward customers, and aggressive behavior when pricing was questioned. One negative review raises a significant competence concern, alleging that a handyman easily fixed what Victor deemed unfixable and quoted $2,850 to replace. The recency trend is concerning: the most recent reviews (2021–2024) are exclusively negative, while the positive reviews are predominantly older (2014–2020), suggesting a possible decline in service quality over time. Pricing scores are dragged down by explicit overcharging complaints and a refusal to use customer-supplied parts, despite older reviews praising fair pricing. Read less