Metro Irrigation

3.7 /5 (12 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Metro Irrigation show a polarized sentiment among customers, with a significant divide between recent negative experiences and long-standing positive relationships. Many newer customers expressed dissatisfaction regarding customer service, claiming rudeness, a lack of attention to detail, and overzealous pricing. In stark contrast, long-term clients hold Metro Irrigation in high re... Read more

Services Offered Verified by Business

Irrigation construction
Irrigation design services
Irrigation repair or maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair

Business Details

Workman Score

  • Price-friendly
    60%
  • Professionalism
    70%
  • Experience
    90%
  • Completion
    70%

Overview of Company Customer Sentiment Analysis in January

The sentiment analysis reflects two distinct customer experiences with Metro Irrigation.Negative Experiences: A subset of reviews outlines concerning issues with customer service. Newer customers reported experiences with a rude and dismissive service representative who was perceived to prioritize profit over customer needs. Specific complaints include: - Long wait times for service with no res... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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