Gursky Plumbing & Heating

The positive review emphasizes the dependability and affordability of Gursky Plumbing & Heating, showcasing satisfaction with the installation of significant plumbing systems and minor repairs. Customers who appreciate effective service are likely to recommend the company for new installations. Conversely, the negative review sharply contrasts this experience, focusing on a lack of respect for th... Read more

The positive review emphasizes the dependability and affordability of Gursky Plumbing & Heating, showcasing satisfaction with the installation of significant plumbing systems and minor repairs. Customers who appreciate effective service are likely to recommend the company for new installations. Conversely, the negative review sharply contrasts this experience, focusing on a lack of respect for the customer's time due to a missed appointment. This customer expressed disappointment in the management for not providing any communication regarding the no-show, which is perceived as unprofessional and detrimental to customer relations. Overall, the reviews highlight a stark contrast between service quality and customer service communication. While technical work appears to be well-received, issues with appointment management and client communication could undermine the company's reputation if not addressed. For Gursky Plumbing & Heating, balancing high-quality technical service with attentive customer service will be crucial in maintaining and improving their overall customer satisfaction. Read less