Genuine Plumbing & Heating

Analyzing the reviews, we observe a stark contrast in sentiments. Several customers have expressed appreciation for specific plumbers and the quality of some of the work performed. Phrases like "very professional," "excellent job," and "cleaned up after themselves" illustrate moments of customer satisfaction. However, these positive comments are largely overshadowed by the negative experiences sha... Read more

Analyzing the reviews, we observe a stark contrast in sentiments. Several customers have expressed appreciation for specific plumbers and the quality of some of the work performed. Phrases like "very professional," "excellent job," and "cleaned up after themselves" illustrate moments of customer satisfaction. However, these positive comments are largely overshadowed by the negative experiences shared by many. Common grievances include:Pricing Discrepancies: Many customers feel the pricing is deceptive. Complaints about being charged for more time than was actually spent on tasks are recurrent. Reviewers mention being billed for entire hours due to minor overage in time, which fuels accusations of price gouging.Lack of Transparency: There Read less