Overview of Company Customer Sentiment Analysis in May
The reviews available paint a consistently negative picture across all scored dimensions. One reviewer describes a contractor who accepted payment for a service visit but never returned to complete the repair, leaving a tenant without heat or hot water for a week during winter — a severe failure in both professionalism and project completion. A second reviewer reports multiple faulty installatio... Read more
The reviews available paint a consistently negative picture across all scored dimensions. One reviewer describes a contractor who accepted payment for a service visit but never returned to complete the repair, leaving a tenant without heat or hot water for a week during winter — a severe failure in both professionalism and project completion. A second reviewer reports multiple faulty installations including a dishwasher, water heater, vanity, and toilet, all installed incorrectly, indicating serious deficiencies in workmanship and technical skill. Pricing received a very low score because the one mention involves a $150 charge for a visit that produced no results and was never followed through. The first review, describing a driver's dangerous behavior on the road, was noted but contains no actionable data about the contractor's actual work quality. Read less