Young’s Water and Sewer

Young's Water and Sewer exhibits a deeply polarized performance profile. While technicians frequently demonstrate solid technical skills and punctuality (evidenced by positive mentions of specific workers like Ryan, Carlos, and Harry), the company is severely hampered by pervasive office management issues, particularly involving owner Kim Young. Systematic complaints document unauthorized credit c... Read more

Young's Water and Sewer exhibits a deeply polarized performance profile. While technicians frequently demonstrate solid technical skills and punctuality (evidenced by positive mentions of specific workers like Ryan, Carlos, and Harry), the company is severely hampered by pervasive office management issues, particularly involving owner Kim Young. Systematic complaints document unauthorized credit card charges, misleading pricing practices, poor follow-up on callbacks, and unprofessional communication. Project completion is inconsistent—some jobs are finished properly while others are abandoned or require third-party remediation. The pricing dimension is particularly weak, with extensive evidence of hidden charges, inflated estimates, and billing disputes. The company's 50-year history appears to have deteriorated significantly, with multiple reviewers noting the business changed after ownership transitions. Read less